Great franchise to work for! - Recensione dipendente - Customer Service Professional (CSP) presso H&R Block

5,0
29 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible schedule Friendly staff Great work environment

Svantaggi

The pay wasn’t much would be better if the pay was a little higher.

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Risposta di H&R Block
1y
Thank you for sharing your experience. We're happy to hear you enjoyed the flexible schedule, friendly team, and positive work environment. We also appreciate your feedback on we always strive to support our employees.

Esplora altre recensioni su H&R Block

5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A very good environment for employees

Svantaggi

I did not note any cons working here

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible availability. Path for promotion is obvious and quantified.

Svantaggi

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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