Great Management - Recensione dipendente - Customer Success Manager (CSM) presso HCLSoftware

Great people to work with. Very professional and friendly.

Back end processes could be better

If you are for ol team you are converted.

Old products with no clear roadmap, CCO is putter this world. no market info, people don’t have sense of urgency to grow. Churn around 15% across product lines maskared in board meetings. HR don’t exist, and there is strong rumors that one CLevel has side business with a partner is South America. This was escalated to compliance, just silence.