Great for getting your foot in the door; not a company to stay with. - Recensione dipendente - Service Desk Track Lead presso HCLTech

2,0
28 lug 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This place is great for learning straight out of college or getting your foot into the IT field. You get the ability to work with huge, big-name companies like Deutsche Bank, Gulfstream, and USAA among others. Fantastic level 1 support network. I have yet to see a project where the analysts didn't work as a team and ask each other questions to grow further. Best advice I can offer: Work with the people immediately around you. Help each other out and you can grow. Try to be creative and diligent in finding solutions. Not all of them are written down or are straight forward. Be flexible: If you say you have an open schedule, don't be surprised when it comes in to play. Most projects here are 24/7 and require nights and/or weekends.

Svantaggi

Compensation: way below average. Raises are minimal at best. Office Politics: Desk leads and managers, this will eat you alive. Prepare to take the blame for anything coming down the pipe. India controls all: Remember, if a call comes down to you or a manager in Noida, you will always lose. Morale and growth: Diminishes at the hands of some college grad with a spreadsheet that stays in HQ (based in Noida). Beware, this company is after their bottom line and will do what it takes to maintain that. Lack of accountability: I saw way too many scenarios where the sales team would promise the world to a client but would not be held accountable by the company when it was impossible to deliver. This also fell for the delivery side of the fence where the delivery managers would provide a solution but would fail to lead the effort in following through on said effort. Prepare for this place to act like an IT sweatshop.

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5,0
16 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Svantaggi

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

5,0
6 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good environment with good training

Svantaggi

i don't see any cons , bcz its best

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