Good Introduction to Helpdesk IT - Recensione dipendente - IT Analyst II presso HCTec

4,0
29 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Gain experience in a help desk role and that involves taking calls, creating tickets, performing troubleshooting procedures for end users. Hours are consistent and co workers were very helpful

Svantaggi

More enhanced training and development during first three months from start date would have been preferred

Esplora altre recensioni su HCTec

5,0
3 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great co-workers Lots of help resources if needed Leadership will bat for you when it comes to clients

Svantaggi

Upward movement is slow, but opportunities are consistent Pay could be better

4,0
14 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great to help you get Service Desk Experience. Everyday feels different.

Svantaggi

Do not get all the access that a service desk technician would get, and is hard to move up to another technical position within the company as there are 150 SD analysts.

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