If you are desperate go for it - Recensione dipendente - Customer Service Representative (CSR) presso HGS

1,0
14 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They pay health benefits As per HR "Well at least it's above minimum wage"

Svantaggi

Forced to sign a contract once a year that says you agree they can fire you without cause. Is that even legal? Made to sign policies that say they do not allow bullying or creating a hostile work environment. That does not extend to the team leads who are supposed to be support. They can be rude, dismissive and try to shame you in the group chat for asking a question without any retribution. Reporting the abuse makes zero difference. The pay is the pay. Whether you've worked there 15 years or started yesterday everyone makes the same. There is no raise based on experience or contribution. There is no xmas bonus.

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Risposta di HGS
7mo
Thank you for your feedback. We’re sorry to hear your experience at HGS. The issues you mentioned are important, and we will look into them. If you’d like to share details, please email us at Talk2Us@teamhgs.com

Esplora altre recensioni su HGS

5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

I don’t have any con

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Risposta di HGS
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4,0
12 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Quick to adopt new technologies - High degree of freedom

Svantaggi

- Agressive timelines - Unclear direction

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Risposta di HGS
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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