Poor training and worst trainers - Recensione dipendente - Customer Service Representative (CSR) presso HGS

1,0
26 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good and hard working back end support

Svantaggi

Worst trainers possible. The old trainers were forced to leave and these new trainers doesn't know the know-hows of the job. The hire a designated trainer from a seasoned agent and recorded the sessions of their training and keep playing the same Everytime.

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Risposta di HGS
5mo
Thank you for your feedback. We’re sorry to hear about your experience and have noted your concerns. Please reach out to Talk2us@teamhgs.com so we can review this further.

Esplora altre recensioni su HGS

5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

I don’t have any con

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Risposta di HGS
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4,0
12 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Quick to adopt new technologies - High degree of freedom

Svantaggi

- Agressive timelines - Unclear direction

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Risposta di HGS
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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