Easy role to get, easy role to leave. - Recensione dipendente - Customer Service Advisor presso HGS

3,0
14 apr 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

*Very easy application, assessment centre and score criteria for the role. To the degree any one with a good grasp of English could get the role. *Good Career Progression options (but take note - NOT PAY) with new campaigns.

Svantaggi

*Average Tenure is no more than a few months. *Pay is ridiculously low for the performance they expect. With new contracts, they have made it basically minimum wage. No paid breaks or sick days. *No incentive to do more than what is required. You are not rewarded for delivering above average performance. *If you don't meet stats, or preform, they can give during the extended six months probation just a weeks notice. *Extremely strict adherence roles, to the degree you have to ask permission to go to the lavatories. As someone who has a degree, this isn't something I'd ever expect. No dignity at all.

Esplora altre recensioni su HGS

5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

I don’t have any con

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Risposta di HGS
2w
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4,0
12 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Quick to adopt new technologies - High degree of freedom

Svantaggi

- Agressive timelines - Unclear direction

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Risposta di HGS
2w
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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