unrealistic expectations - Recensione dipendente - Customer Service Representative presso HSA Bank

1,0
5 mag 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work atmosphere and fun contests

Svantaggi

Your expected to have 2 minute calls with 30 seconds between calls. It is not feasibly possible to verify acct, find out problem, resolve the issue, complete notations i n 3 places and stay within the 2 min call and 30 seconds notation times.

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5,0
4 giu 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay. After Tax season it's very easy.

Svantaggi

Technical Difficulties during training. Teams never worked and often used my personal computer for meetings.

2,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits are decent. They have a good amount of resources if you need them. Good amount of PTO.

Svantaggi

Implementation of software is horrible to put it nicely. Constantly understaffed with mostly incompetent lower management. Inflexible schedules. May be near impossible to get time off based on team you're on It's the very definition of a toxic workplace.

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