Management - Recensione dipendente - Senior Associate presso Harbor Freight Tools

1,0
11 ago 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefit package and paid timeoff. But that's where my good experience ends.

Svantaggi

Constantly being told to bully customers while I'm being bullied, management changing the rules to suit themselves, constant lack of personnel makes it impossible to get time off. When you put in a complaint about the management it is ignored or brushed off completely or made to look like your own fault which constitutes bullying. I'm all about making a sale but I'm also all about a great customer experience. I want my customers to feel like I've helped them, not like I've asked for their first born child! If a customer tells me no and does not respond positively to my one or two rebuttals i should not be getting management in my ear piece telling me to bully them more. We are selling tools, not used cars!

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5,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Svantaggi

Not getting to work overtime often.

4,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Svantaggi

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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