Never ending battle - Recensione dipendente - Head Cashier presso Harbor Freight Tools

2,0
7 lug 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Be cautious of reviews from "Calabasas, CA" that is corporate headquarters and senior executives are trying to make a good impression upon the company. This company does not hire smart and educated people, contrary to a previous reviewer's comment. Pros; 1. Easy to get into the company, even felons are hired 2. Benefits for full time employees are good

Svantaggi

1. Pay - other retailers will pay you more, even Menards compensates for weekend shifts. Harbor Freight rationalizes this by pushing replacement guarantees and memberships. If you do not meet your numbers, you will be fired. 2. Scheduling - scheduling is chaotic at best. Forget about having a set schedule. 3. Work load - frequent call offs, labor shortages, and reduction of hours puts a strain on regular, working employees. Prepare to work your butt off for 7.95 an hour, before taxes. You are also expected to sell Inside Track Memberships. They are extremely hard to sell; you get berated when you don't sell them; even customers know they are a rip off. You will frequently have angry customers do to coupon exclusions. Return policy is antiquated and draconian. Customers will be angry; you, regardless if you are an associate or stores manager, will vent this at you while senior management will kiss the customer and give them 100 bucks for their 10 mile trip. 4. Unclean/unsafe environment - these are Chinese tools, manufactured with unmentionable chemicals; you will smell this in the store immediately. Since payroll is stringently controlled, you will be loading 500 lb items yourself with maybe one other associate to help, no motorized equipment to aid. 5. Micromanaging - retail failures liquidated by REAL retailers circa 2008 have made it into the company since the recession - HFT has soaked up talent (warm bodies) from failing companies. These people like to ice pointless tasks. The other day, the district manager wanted us to report to him, for the whole store, each reason for each discounted item for the entire weekend. Wow.

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Risposta di Harbor Freight Tools
11y
Thank you for your input. We know that, even though Harbor Freight is growing exponentially with great success, we're always striving to improve, for our customers and for our team. And while we disagree with a number of your points, we always welcome our employees' feedback. For this reason, we strongly encourage you to reach out to your Regional HR Manager so we can have a constructive discussion and address your concerns. Or, if you'd like to expand and share your thoughts anonymously, please call our HFT Outlet Hotline at 1-800-693-8377. Thank you.

Esplora altre recensioni su Harbor Freight Tools

5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

love it best place to work

Svantaggi

no cons nothing to complain about

4,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Svantaggi

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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