Overly stressful work environment, worn out employees - Recensione dipendente - Assistant Customer Service Manager presso Harris Teeter

You hear a lot about a "customer first" mentality that doesn't get transferred to all aspects of the job. Labor hours slashed and still expected to maintain minimum customer wait times with just a few people scheduled. Management gets on you about going over scheduled hours but it's impossible to get tasks done on time being so short staffed. Corporate spends more time and money than it needs to making mandatory monthly training videos. Resources would be better spent making sure that the stores are adequately staffed and scheduled.