Upward trending organization that continues to have growing pains - Recensione dipendente - Director of Analytics presso Health Catalyst

Thank you for sharing these detailed and well-organized and reasoned thoughts. They are resonant with me, and consistent with feedback we receive elsewhere. Let me address a couple of the themes you highlight. First, the need for work-life balance. This is something that requires constant focus, and there absolutely are times where we need team members, as fellow-owners who are committed to the mission, to spike their efforts. But this needs to be followed by compensatory time to recharge. And the overall pace needs to be long-term sustainable, as we are engaged in a mission that will take decades to fully realize. As part of the 2019 planning process we are trying to build in some slack in the form of a bench in professional services. Second, related to your comments about the need for better integration between technology and services, I believe we will take some important steps towards integration in 2019, and we are preparing and iterating on the "how" as part of the 2019 planning process. We will become more focused on "solution bundles" of both technology and services, or tech-enabled services, all aimed at a particular customer problem or pain point. This should help us make progress in integration in 2019. But no matter how we organize, there will always be "seams" that we have to manage, and that's also why we try to keep our objectives largely focused on company-wide goals, to encourage integration and an overall "ownership" mindset. We will keep working on this. Thank you for your contributions to the company for over three years. I deeply appreciate the contributions of team members such as yourself, who have chosen to stay with the company for many years. I strongly desire to enable you to want to stay at Health Catalyst for many years to come, and feel as you do when we lose a long-tenured teammate. We will keep working hard, every day, to strive towards the goal of Health Catalyst as a best place to work for every team member. Thank you again for your feedback. Best, Dan