Toxic culture, unorganized leadership - Recensione dipendente - Care Navigator presso Healthmap Solutions

Top heavy leadership is severely under qualified. Managers have no idea what CNs do day to day. Leadership makes several huge changes and poorly execute these changes. Leadership has little to no regard for the nurses that are the backbone of this company. The increased micromanagement is unsettling. Caseloads are unbalanced and unrealistic. When concerns are brought to management, it falls on deaf ears. In the beginning (2yrs ago) I loved my job and since new redesign it has been a complete disaster.