Poor Leadership - Recensione dipendente - Dipendente anonimo presso Heap

The people are the best people you will ever work with. The teams are fun, engaging, intelligent, and just get it. It's unlimited PTO and they mean it, you can take a week off per month as long as you're hitting quota. They have great benefits, fun culture workshops every month, and their internal tools are amazing and make your work super efficient. Some of my favorite mentors came from Heap. The onboarding, enablement, and continuous development is unmatched. They really teach you how to be the best you can be. They don't micromanage. The leadership is motivating and inspiring, but will also call you on your sh!t. You can tell they really care about you as a person. The former CEO, Ken Fine, is the kindest, most intelligent, happiest person I've ever met. I want to work wherever he goes next.

Honestly, the only con was the fact that they got acquired by Contentsquare. I miss Heap and my team everyday I'm not there. We all had high hopes in the beginning, but then they laid off some of our best leaders to keep some of their worst. It was like seeing this beautiful ship you've built with all your best friends and mentors get slowly set afire and torn to pieces by the cannons of disorganization launched by CS. It's not any one person's fault that this happened. I think the biggest disappointment was CS's lack of enablement, professional development, cross-team collaboration, and occasional poor quality of hires. I wanted a lifelong career at Heap. I had plans to work there for years, maybe even decades if I could. But that all went down the drain when they got acquired. Everything changed, promotions got put on hold, morale was lost, processes were delayed, teams were reshuffled, and the best employees were let go. I eventually had to take a role somewhere else because I wanted more career development that Heap promised, but CS did not.

This is the first place I've been at where everyone I work with is smart, capable, and a genuinely nice person. Other companies have smart people, but also have some bad apples. The work culture is very healthy with a lot of mutual respect. My questions about the business were never dismissed as unimportant or irrelevant, and I'm learning a lot. Our remote-friendly culture gives us access to great engineers that other companies wouldn't be able to hire. Our codebase is clean and pretty easy to get around. Also, because of the culture, everyone is eager to help and answer questions. It helps that our CEO is an engineer, and actually know what it takes to write good code.

Heap may not be the best place to start your career. We're still small enough that we expect everyone to come in with a solid understanding of the stack of technologies used on the web. The company generally treats you like an adult, so you're expected to know what you'd like to work on and be capable to pick your own project from the list of company priorities. Also, if you're into startups with strong partying / drinking cultures, this is not the place for you. We have fun events and onsites, but the employees are level-headed adults, so you won't get to enjoy the shitshow that generally ensues at other companies' events.