Beware of the CEO and toxic culture - Recensione dipendente - Director of Corporate Marketing presso Hello Heart

1,0
19 feb 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Suprisingly good onboarding program for commercial teams. A great to place to work if you're Israeli.

Svantaggi

This is the only review I've ever left for a company, but it needs to be said. First, Hello Heart strong-arms employees into posting positive Glassdoor reviews to counter the negative, more truthful ones. Second, the company culture is tribalistic and discriminatory based on where you're from. I've never experienced that before in the U.S., but ignore this warning at your own peril. Finally, the CEO is the root of the company's problems. She's vindictive, petty, ego-driven, and a notorious micromanager. If it's not her idea, it's a bad idea. The senior leadership I worked with spent too much of their time trying to convince the CEO that the best course of action was actually her idea. It was the only way to get her to approve anything. Often she would forget why she approved it, and we'd get stuck in endless review cycles. The root issue is the lack of trust that the CEO has in people that she hires. She lacks curiosity and refuses to listen to the important details behind the decisions that her teams make (even when the teams try to explain their decison-making process). Thus, most CEO meetings are spent re-explaining things and getting yelled at because the CEO didn't bother to read the slides, the brief, the email, or just listen to critical details. More than once, the CEO ended critical review meetings within a minute or two because the teams "weren't prepared." She loves doing that kind of stuff. I started at the same time as two other senior managers on my team. Both were incredibly smart and talented. Both left on their own accord within four months due to the culture. I only stayed longer to finish a big project, which the CEO derided at the time, and now takes all the credit for.

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5,0
1 nov 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Exciting company with great culture and really strong growth trajectory. Making a real difference in heart health.

Svantaggi

As with any rapidly growing company, there are processes that evolve during the growth - this is not for everyone, but those that enjoy staying nimble and growing fast thrive.

1,0
6 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Unlimited PTO, fully remote, some great individuals that keep the company going. Great mission, fun annual all company offsites from what I've heard.

Svantaggi

Terrible leadership that starts at the C level and trickles down to lower level managers. Managers have zero autonomy, so either have to be "yes" people or are exited out immediately. No strategy, and the YoY turnover shows this. They got rid of an entire department in the matter of a year, only to rehire and re-build with people that had no clue what they were signing up for. The CEO employs crazy tactics to prevent customers from churning (i.e. fly from Israel, where she lives, to different cities in the US and take pictures of places, things, etc that were mentioned by the customers showing them she just "happened" to be in the area and thought of them). Travel expectation for Sales an CS was ~80%, so if you have a family, significant other, pet, plant...whatever, kiss them goodbye. Oh, and the ridiculous "Keeper's Test" that's supposedly a litmus test for whether the company should keep you week over week? Complete joke. Even if you're passing the test, you'll be canned for another reason, with zero notice.

5
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