Terrible Management and Direction in Corporate Offices - Recensione dipendente - Manager presso HelloFresh

1,0
28 feb 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- snacks, coffee, beer, sometimes free food from test kitchen - people are friendly and some teams are close and will hang out outside of work (depends which one though) - employee discount on product - you end up having to learn a lot (which is a good thing, though a result of a bad thing) because there's a ton to do - 401K

Svantaggi

- terrible work life balance, they make you feel like you're committing a cardinal sin by leaving work before 6pm every day (doesn't matter what time you get in). - management is honestly terrible at managing, even at the associate director level and above, the vast majority demonstrate no understanding whatsoever of how to motivate, mentor, or train employees. oftentimes people have found themselves in positions where they have to train their manager on things they should have already known. - turnover extremely high on certain teams, and then they hire incompetent people to backfill because they need the headcount for the work. but quality of everything seems to be constantly decreasing because you don't have actually skilled employees doing the work they're just attempting to stopgap things on the fly. - no significant career growth, the company will hire people right above others so every position seems like it's capped. - there is no opportunity to learn other skill sets because you're always so overwhelmed doing your own job due to lack of training/skill and headcount and training your manager, and putting out fires, and responding to people as to why HelloFresh hasn't paid an overdue invoice for 3 months - day to day work is monotonous and leaves no room for creativity or growth. every day you either have to just cut costs in operations or cut acquisition costs in marketing. everything every day is sell more boxes, sell more boxes, how can we sell more boxes, why did it cost us this much to sell more boxes?? - management will often try to delude you into thinking the company is doing amazingly but they're hiring just as many people as the people who are leaving, there are constant quality issues with the product, the only reason we're gaining marketshare is because other people are losing and the industry is consolidating right now but the product is way too expensive, the customer churn rate is ridiculously high because no one wants to continue to pay $60 A WEEK just to not have to go to the grocery store and google a recipe.

Esplora altre recensioni su HelloFresh

5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job great benefits can be

Svantaggi

Fast paced environment can be

avatar
Risposta di HelloFresh
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1,0
24 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are some genuinely nice people here but that is the only real positive. Even they are slowly leaving because the culture has become too toxic to stay in.

Svantaggi

Highly political culture with no real promotions. Leadership is insecure, ego driven, and more focused on protecting themselves than supporting employees. Micromanagement is constant, communication is poor, and priorities shift without explanation. Quiet layoffs happen with no transparency and usually protect the same small group. The new US marketing lead has made the culture even worse. He was difficult to work with before and has only become more problematic in a higher role. There is constant questioning, no clear vision, and nonstop steering that sends teams in circles. It is hard to understand how he keeps moving up the ladder despite repeated negative scores and consistent employee feedback. Independent analysis, including the Grizzly Research report, highlights similar issues such as unstable leadership, lack of direction, and a business that feels like it is declining. What the report describes matches what employees experience inside the company. Even if the CEO or HR choose to ignore these problems, they remain the reality employees deal with every day.

11
avatar
Risposta di HelloFresh
6mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and take comments like this very seriously. At HelloFresh, we strive to create an inclusive, respectful, and supportive environment for all employees. If exclusionary behavior or cliques were part of your experience, we would like to learn more so we can address them. Please feel free to reach out to us at hf-feedback@hellofresh.com. Thank you & best regards, DS & Your HelloFresh HR Team
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