Look at the values and culture within the company - Recensione dipendente - Dipendente anonimo presso HelloFresh

2,0
5 dic 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Mostly great coworkers from multiple geographies and backgrounds. Some of my closest friends now are those I have met at HelloFresh; - If your role allows, you get to travel to other locations; - Location of the office is central and well-connected; - As an employee you get quite a big discount on the boxes; - A somewhat full and nice relocation package.

Svantaggi

- Communication is a foreign concept in the company. There is an issue of communication between C-level and the rest, between departments, between geographies, and so on. It got so bad that there's an issue with communication with HR department, they failed to update employees on changes in some policies multiple times, for example; - HR department consists of people who will never have your back, and will rarely be of a help in general. There were a few times when I had to report some issues to HR and they completely failed me; e.g. when I reported a misconduct of behavior, all I was told was that it must have been "a cultural difference" and perhaps I should talk to this person on my own. Also as a person who just moved to a new country I rely on HR department to explain the way insurance, medical care, pensions, and so on work here; - For a company that consists of people coming from very different backgrounds and cultures there's a funny outlook on the topics of diversity and inclusion. The only time I have heard anything along the lines of this, was during the onboarding, when we have been told that HelloFresh has zero policy towards racism, sexism, xenophobia, homophobia, and so on. Yet I myself have experienced sexism, toxic masculinity and misconduct of behaviour multiple times, as well as most of my female coworkers across multiple departments. Reporting those was tricky as there is no set processes, and once you do HRs and managers have no clue what to do next. As well as there's no conduct of behavior, no anti bias training even for managers, no acknowledgement of LGBTQI month or non-Christian holidays, no opportunities for people to get to know each other and/or each other's cultures in some other way than the Beer Friday alcohol consumption tradition; - There's no clear path for a career development, promotions and raises – the policies seem to always shift and in general it does not seem like a priority for the company. There's a huuuge turnover of talent, and it seems like it does not bother anyone. In my opinion the company relies on a continues stream of people willing to relocate to Berlin, and since HelloFresh is a well known brand and offers a nice relocation package they feel they are covered. The educational package is a joke, there are no conferences out there that would be that cheap; - The mid-level managers are usually promoted based on the unknown to me merits which creates issues with transparency and trust. It is then getting worse since these new managers are lacking a lot of the skills, but the company does not offer any additional support in terms of mentorship or leadership trainings; - Office is over-crowded, with forever-booked meeting rooms and phone booths, and there's no infrastructure for remote collaboration which is funny for a company operating in so many countries; - C-level folks are not transparent about the priorities and the course of action they are taking. Only once in a while there will be a one-way townhall where the CEO would address employees listing the recent successes and high-level goals.

Esplora altre recensioni su HelloFresh

5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job great benefits can be

Svantaggi

Fast paced environment can be

avatar
Risposta di HelloFresh
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1,0
24 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are some genuinely nice people here but that is the only real positive. Even they are slowly leaving because the culture has become too toxic to stay in.

Svantaggi

Highly political culture with no real promotions. Leadership is insecure, ego driven, and more focused on protecting themselves than supporting employees. Micromanagement is constant, communication is poor, and priorities shift without explanation. Quiet layoffs happen with no transparency and usually protect the same small group. The new US marketing lead has made the culture even worse. He was difficult to work with before and has only become more problematic in a higher role. There is constant questioning, no clear vision, and nonstop steering that sends teams in circles. It is hard to understand how he keeps moving up the ladder despite repeated negative scores and consistent employee feedback. Independent analysis, including the Grizzly Research report, highlights similar issues such as unstable leadership, lack of direction, and a business that feels like it is declining. What the report describes matches what employees experience inside the company. Even if the CEO or HR choose to ignore these problems, they remain the reality employees deal with every day.

11
avatar
Risposta di HelloFresh
6mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and take comments like this very seriously. At HelloFresh, we strive to create an inclusive, respectful, and supportive environment for all employees. If exclusionary behavior or cliques were part of your experience, we would like to learn more so we can address them. Please feel free to reach out to us at hf-feedback@hellofresh.com. Thank you & best regards, DS & Your HelloFresh HR Team
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