Rough gig - Recensione dipendente - Brand Ambassador presso HelloFresh

1,0
12 feb 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The fellow brand ambassadors I worked with were fantastic

Svantaggi

7 day workweeks, 10 hour shifts. No one can sell on this schedule. This company has blown out almost 500 people this year alone.

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Risposta di HelloFresh
7y
We care about the experience of our team members while they are part of the FreshFam, so thank you for taking the time to share this feedback with us. Our Brand Ambassadors are the face and voice of HelloFresh in our community in Santa Ana, so it is terrific to see that you enjoyed working with other members of the sales team at your location. We always strive to hire team members who represent the high standards of HelloFresh including a having a positive attitude, and being customer-focused. We try to ensure all Brand Ambassadors are scheduled for 40 hours of work per week, however unfortunately there are times where this is not possible based on the availability and variety of events, which can include festivals that operate on weekends. Thank you again for writing this feedback and for being part of the FreshFam.

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5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job great benefits can be

Svantaggi

Fast paced environment can be

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Risposta di HelloFresh
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Svantaggi

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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Risposta di HelloFresh
5d
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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