Terrible Job - Recensione dipendente - Brand Ambassador presso HelloFresh

1,0
3 dic 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can make good money if you're good at selling

Svantaggi

-Not having a car, I would have to take public transportation, often 1.5-2 hrs each way to some of the events, which would make my work day 12 hours. -Terrible work-life balance; your boss thinks he can call you any day of the week, and the biweekly mandatory meetings suck if that's your day off (Monday and Wednesday) and are pointless to begin with (management just goes over the same things every week and spends an hour doing "ice-breaker" activities) -You have to bring a table, box with promotional material, and banner to events, and if you're like me who uses public transportation it sucks so much carrying all of that stuff around. -They put you at places like a local mall, because HelloFresh corporate has a deal with a bunch of nationwide mall chains for us to sell there. Malls notoriously suck. People who go to malls in general are far from our target market (i.e. don't speak english, don't have much money, under 18). And yet if you ever complain about your boss will hit you with a "malls are what we make of them" and "I once made 12 sales a week at just mall events." Same concept with gyms; people in general see us monthly and know our pitch. -They recently instituted a new wage and commission format, where basically you take a pay-cut if you aren't making more than 10 sales per week, which most people in our office weren't making. Me and a couple other employees quit because of it. -The turnover is insane. I've worked in restaurants with better turnover. The longest employee (besides our manager) was there only like 6 months, and he quit the week before I did. There were weeks where we would get literally 6 or 7 new employees and none would make it through the week. People don't like working here and it shows.

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5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job great benefits can be

Svantaggi

Fast paced environment can be

avatar
Risposta di HelloFresh
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Svantaggi

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
avatar
Risposta di HelloFresh
1w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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