Good company that struggled with adapting to growth - Recensione dipendente - Dipendente anonimo presso HelloFresh

4,0
18 mag 2022
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Overall I enjoyed my time at Hellofresh Australia. The biggest pros as I saw them were: - Company largely filled with young people with good personalities enabled by a relatively hands-off management - Although changes were occurring by the time I left (see 'Cons' below) there's no doubt that compared to companies of similar sizes, HelloFresh was more free-spirited and less stodgy than it could have been (casual clothes in office, relatively flat hierarchies, etc.) - Work life balance was honestly great, it wasn't hard to be finished well before 4 pm each day (this depends very heavily on the team). - Really cool team and company events that happened fairly frequently. - 70% discount on HF discounts was an amazing benefit. - The culinary team was constantly cooking meals that would be made available practically every lunch time. You'd almost never have to go buy lunch there if you were quick enough. - Extremely rapid growth meant that driving initiatives actually resulted in really tangible results that you wouldn't normally see in a developed market

Svantaggi

- Salaries were quite bad, well under market rate for most roles. There isn't any ESOP plan to make up for it either. Conversations with my colleagues still working there indicate that the situation hasn't improved since I left. - The company experienced explosive growth under covid. As a result, team sizes swelled faster than the culture was able to keep up with, meaning that a company with the relative structure and mindset of a start-up suddenly had to start operating like a "big corporation". As a result, a lot of the fun and scrappiness started to disappear, to be replaced with red-tape and busy-work. - Successive waves of covid created monstrous amounts of work which led to heavily overburdened teams. (Some, not all, were impacted. The supply team was hit pretty bad for instance). This resulted in hits to morale and increased employee churn. Although a lot of new employees were hired in response, people had a habit of being hired very "quickly" so sometimes the personalities didn't fit very well with the wider corporate culture. - Some of the people who had been at the company for a long time were part of the furniture and honestly pretty incompetent. It is not a very technically inclined or data savvy company as a whole. - It's a very European company. Although it differs from team to team, a lot of people there are from Germany/France. This may be a good or a bad thing depending on the individual (I tended to find people often became very cliquey), but regardless some elements of the culture and the way people dealt with one another was informed by this demographic make-up (for instance, people tended to be more brusque and to the point with one another than is normal for Australian companies)

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Risposta di HelloFresh
4y
Thank you for taking the time to write this review. We are glad to hear that you had the kind of positive experience we want every employee to have at HelloFresh! There are always things we can do to improve and we appreciate your comments that will be taken into consideration. Thank you & best regards, MBF & Your HelloFresh HR Team

Esplora altre recensioni su HelloFresh

5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job great benefits can be

Svantaggi

Fast paced environment can be

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Risposta di HelloFresh
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Svantaggi

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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Risposta di HelloFresh
4d
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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