Weak leadership, Ego-rich environment, no customer focu - Recensione dipendente - Customer Care presso HelloFresh

C-level and leadership team is full of ego, they will do anything to please the shareholders over whats best for customers or employees. Zero trust in leadership team who encourage managers to actively push and pressure staff to take mutual termination agreement. The company sued their own employees TWICE when they formed a much needed Works Councel, and LOST TWICE! Its a fragmented company where over 50% are tech staff and you could enjoy working there despite the pay gap, but if you work in commercial roles, then you are gonna suffer with narrow minded leadership, lack of communications and constant aimless changes. The leadership team forced all employees to be in the office on 3 preselected days + 1 company day per quarter, which is absolutely unnecessary! Avoid Customer Care department as the VP lacks empathy, uses intimidation and manipulation tactics and overall rude person!