Dont give up a good career to come here - Recensione dipendente - Growth Marketing presso HelloSelf

1,0
7 set 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working from home however that is all

Svantaggi

Helloself is the worst company I have ever had the pleasure of working for. The company will completely destroy your mental health with false promises consistently made by a CEO who is out of touch with his company, and the lack of appreciation for members of staff who work extremely hard. The lack of growth in this company speaks for itself and they fail to see how poorly this vision lands with potential partners. The multiple complaints from clients speaks for itself with their mental health being impacted by a useless system. Biggest part of the role is covering up HelloSelf constant web of lies making it impossible to form strong relationships with partners. This company has complete disregard for clinical practices and work in the most unorthodox way I have ever seen and no, that is not a good thing. They are 3 steps away from a law suit and as talented as the clinical team seem, the investors take priority with shoddy projects constantly being implemented with no success. If you value yourself, do not work at Helloself. Constantly there are rumours of staff being made redundant and a huge lay off seems inevitable for them at this point as they have no money left.

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Risposta di HelloSelf
1y
Hello At HelloSelf we value all feedback but this review contains a huge amount of inaccuracies which we have to address. We have the highest regard for clinical processes . This is why we work so hard, why we have such high NPS, why we are trusted by 1000s of clinicians and why we are trusted by insurers and the NHS across the UK. We do not and have not ever ‘lied’ to our partners. Relationships of trust are the foundation of the whole HelloSelf strategy. They are also the reason we continue to win partnerships with the UK’s top insurers and the NHS. We are one of the best funded mental health companies in Europe. We have years of investment funds, and can run the core business profitably. Your statement that ‘they have no money left’ is false, and we share our financial position with all employees each month, so you should know this is not true. I appreciate the change process we all experienced over the summer was challenging. There were rumors that proved true that we were making changes. Our new structure was designed to ensure our focus on ‘Helping People Feel Better Faster’ was more central. Our partnership team was brought closer to Operations. All of which have already made a positive impact to our culture, user experience, and growth rates. I am sorry that during this phase of change that my communications did not give you the transparency you wanted, however we needed to make sure it was a fair process. As you know I am always happy to discuss your experience further. You know my email address. All the best.

Esplora altre recensioni su HelloSelf

1,0
11 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

some really great people to work with who are understanding, flexible and trying to help you develop with career goals and aspirations - but sadly falls on its face due to upper management

Svantaggi

too many to list if i am honest, but one primary one is lack of communication, clique groups and serious concerns with decision making with upper management

1
3,0
3 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very user friendly interface for remote therapy Access to helpful safeguarding consultation Choice of referrals

Svantaggi

Unreliable stream of referrals Poor communication of any changes/updates with associates Delays to responses to email/phone communication

1
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