Inclusive and Innovative - Recensione dipendente - Dipendente anonimo presso Help Scout

5,0
27 dic 2021
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Help Scout doesn’t just talk the talk but put their words in action. They have created an environment where people feel comfortable to bring their full self to work, allowing everyone to do their best work. The people of Help Scout work hard and care about the people their working with.

Svantaggi

Smaller company that is still figuring out practices.

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5,0
25 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Honestly, if I could give it 4.5 stars, that would really be my rating. I like it here, but it's definitely not perfect. The people are pretty amazing. They're smart and kind and generally people I'd want to hang out with if we lived in the same place. But we don't, because we're 100% remote. And that's pretty awesome too. People love our product. It's nice to work for a company that people genuinely appreciate. We're definitely customer-focused, which is so much nicer than some of the companies I've worked for where they're just obsessed with the next enterprise deal. The work-life balance is solid here. Lots of parents and people who have lives outside of work. The opportunity for ownership is great. I'm the kind of person that likes to drive my own work and tinker with problems, and I get that here.

Svantaggi

It's messy. I've been here a year and there's definitely a lot of whiplash from strategy changes. At times it's really hard to see where we're actually going, but things have felt a LOT better since the Fall, and I'm genuinely excited for what we're doing right now. There's a lot of turnover. Some teams just feel less stable than others.

3,0
5 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay, work life balance, nice people

Svantaggi

Incompetent HR team, significant business pivots causing instability and thrash, not the best benefits compared to other tech companies

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