100% would not recommend Helpling Singapore to anyone. - Recensione dipendente - Customer Support presso Helpling

1,0
29 nov 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good exposure towards the Singaporean market for first time job holders.

Svantaggi

A terrible start-up company for SG with a unprofessional CEO. A lot of micromanaging from the manager and team leaders who have zero empathy & understanding towards the wellbeing of their staffs. Gossipy & Incapable leaders in the organization. Manager here is close minded and does not appreciate new ideas/approach for the business. Actually, zero leadership generally here and it is very prominent especially with the team leads and the senior ones too. No proper onboarding and training provided yet expected to deliver exceptional results from the get go. Not to forget! There is absolutely no career advancement here & no annual salary increment. No proper structure. Zero appreciation/incentives for the staffs. A lot of loop holes found in the employment contract that has been used against the staffs multiple times to have them do tasks that is irrelevant to their respective jobs scopes. Insanely high and unrealistic key performance indicators. Very high turnover rate. Worst of all, the manager and team leads here close an eye for sexual harassment cases. Harassment is generally encouraged here I guess!👍🏼

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Risposta di Helpling
2y
Dear former Employee, I am saddened to hear that your experience at Helpling was not a positive one. We take your feedback seriously and want to emphasize that our company culture values politeness and acceptance. Discrimination of any kind, including sexism and racism, is not tolerated within our team. To better understand your concerns, please contact me directly at hr@helpling.com. Thank you for bringing this to our attention. Sincerely, Katharina Prien Head of People & Culture

Esplora altre recensioni su Helpling

3,0
29 mar 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Like to work here because it's exciting always something new

Svantaggi

Just having to travel so much

1
2,0
28 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-flexible hours -lots of clients

Svantaggi

-No benefits of being an employee (health insurance etc...) but same expectations (you represent helping and will be punished if you mess up) -Can lose work suddenly with no notice -Helpling raises their middleman rate without telling clients so either you take a pay cut or "raise" your prices to match.

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