Helpware

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With great company comes with great experience. - Recensione dipendente - Customer Support Specialist presso Helpware

5,0

10 giu 2020

Customer support specialist

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Good service from the management. Can understand the needs of the employees. Very considerate towards humanity. Colleagues are like family. Supporting everyone for one's success. Great environment. It feels you're working at home as most of the people are like brothers and sisters.

Svantaggi

None so far. Overall, It's good working here.

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5,0

18 mag 2026

Content strategist

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Great culture and collaborative environment

Svantaggi

The management is sometimes slow in giving feedback and implementing changes.

1,0

17 feb 2026

Customer service representative

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Remote work Low skill/experience requirements to get a job Equipment supplied Pretty good health insurance (used to be better) Industry standard KPIs

Svantaggi

No raises Minimal shift bid/change options Antagonistic HR dept Hard to promote within No incentives Terrible 401k matching Terrible work culture Layoffs without warning Lies about projects doing well only to fire their employees the next week. Minimal support/assistance within the projects Terrible training Rampant nepotism

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Helpware

With great company comes with great experience. - Recensione dipendente - Customer Support Specialist presso Helpware

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