Fast-growing company with strong culture and real ownership - Recensione dipendente - Customer Success Manager presso HiBob

5,0
31 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

HiBob has a genuinely positive and people-first culture. There’s a strong emphasis on trust, ownership, and collaboration, and people are generally kind, supportive, and open to helping each other succeed. Leadership is visible and approachable, and there’s real excitement around the product and its impact in the HR space. The company is growing fast, which creates lots of opportunities to learn, take initiative, and influence how things are done. If you’re proactive, your ideas are heard, and you can make a real impact. There’s also a strong focus on values and creating an environment where people feel encouraged and appreciated.

Svantaggi

Because of the fast growth and high ownership culture, there can be opportunities to strengthen backup frameworks and coverage when people take time off. This can sometimes mean returning to a large volume of work, which can make it harder to fully disconnect during time away. Continued focus on sustainable ways of working and clearer handover structures would help support long-term balance as the company scales.

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Risposta di HiBob
4mo
Thank you so much for taking the time to share this thoughtful review. We also truly appreciate your constructive feedback. As we continue to grow quickly, strengthening our backup, handover, and coverage frameworks is an important focus area for us. Ensuring that employees can fully disconnect during time off and return with confidence is key to maintaining long-term wellbeing and sustainable ways of working. Thank you again for your honesty and for being part of the HiBob journey your insights help us continue to improve as we scale.

Esplora altre recensioni su HiBob

5,0
7 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Does Glassdoor have a character limit? Honestly, this is the best company to work at. The people are absolutely incredible. Super smart and supportive, it’s a great combo. I love our office lunches, perks (gym/wellness stipend for example) and just overall good vibes. Product is massive so definitely know that there’s more to learn everyday. That’s the beauty though, it’ll never be boring.

Svantaggi

No cons - more like suggestion. Bigger office so we can come in more!

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Risposta di HiBob
12h
Wow, thank you for this amazing review! We’re so happy to hear that you’re enjoying the people, culture, office lunches, perks, and overall vibe at HiBob. Creating an environment where smart, supportive people can do great work together is something we care deeply about. We also love your point about the product — there’s always more to learn, and that’s what keeps things exciting. And noted on the bigger office suggestion. We love that you want to come in more! Thanks again for being part of the Bob journey.
2,0
26 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fully remote environment with a lot of flexibility. Most people across the organization are genuinely kind, collaborative, and supportive to work with.

Svantaggi

There is a continued narrative around an upcoming IPO that does not feel grounded in current market realities, especially given broader trends where even much larger, much more established companies are holding off. Stop saying it is coming...it's likely not for a very long time if ever. The product was USED TO BE highly differentiated, but the HRIS space has become much more competitive and many alternatives now offer similar or better capabilities. In the U.S. market specifically, some of the company’s core messaging around culture and DEI does not resonate as strongly with buyers as it may have in the past. Things have shifted here and companies are not focused on this anymore. Payroll was highly anticipated but has not met expectations, and its limited adoption has made it harder to position as a strength in sales cycles. Even HiBob doesn't use it's own payroll to pay our employees. From a go-to-market perspective, there are challenges in selling upmarket. The brand and product positioning is not aligned with enterprise expectations, which creates additional friction in longer, more complex sales cycles. Leadership tends to stay optimistic about these dynamics but could benefit from more direct acknowledgment of market feedback and competitive realities. It's not working in the US at all. It never really has.

4
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Risposta di HiBob
2mo
Thank you for taking the time to share such detailed feedback. We’re glad to hear that you value the flexibility of our remote working arrangements and the collaborative culture we encourage across the organization. Regarding the US market, it's true that there has been a major shift. However, the US remains one of our largest growth opportunities and we're ensuring a better product-market fit as we aim to scale. Our messaging is evolving to better reflect this. We appreciate the honest perspective on payroll, positioning, and the competitive outlook. These are areas we evaluate on a regular basis, and we're actively working on a more defined proposition and greater brand awareness. Finally, we're unable to use our own Payroll product to ensure the confidentiality of our employees' data. This is best practice amongst payroll organizations.
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