With hesitation and after several years, I'm considering of leaving or working less - Recensione dipendente - Dipendente anonimo presso HiTutor

3,0
8 dic 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Friendly students. Many of them are professional and smart. Easy to follow materials. Some of them are even good and handy for students. [It's only noticed by teachers who prefer to give quality teaching] Flexible time. No penalty for cancellation [ If caused by technical difficulty] Reliable manager and Taiwan CS for home-based teachers' concerns.

Svantaggi

- Offers low hourly rate compares to others that give 140 -200 plus with more students so more chances of bookings. -The number of students is getting fewer. Not to mention the students' cancellations. Even if you open 10 hours a day, they will less likely be booked. -No incentives for enrolled classes. The received incentives aren't frequent and no solid ground to know how to achieve them. [Perhaps, one is from student's feedback [subjective] and another isn't certain.] -Salary arrives once a month [ follows Taiwan's salary system] -continuous hiring despite the fewer student bookings -Office-based teachers are more privileged given the skills are just the same. - I even take the lessons fun but more seriously and have better lesson records than SOME of them.

Esplora altre recensioni su HiTutor

5,0
11 ott 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It privides well-organized training and a lot of support.

Svantaggi

Its salary is not as high as tutor face to face.

6
2,0
6 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

After a year tutoring consistently with this company, I can say that the *only* positive is the students. They are (mostly) kind and engaged.

Svantaggi

- The pay is painfully low with zero chance of raises ($10/hr USD & lower for those in other countries) - The teaching platform is atrocious, straight out of 2005. Very difficult to use & navigate and has not been updated at all in the year I've been with them. - The communication and lack of support from the company is the worst I've ever seen. You have access to two people, titled "Customer Service" and "HR Management." The only way to speak with them is via a built-in chat box (unless you want to file a formal complaint via a form, but be warned, this seems to go right to the HR Management person). They do not truly listen (I assume this might be a language barrier issue, which is understandable, but also something that can be fixed!!!) and will continue to (1) not answer your questions or (2) direct you to unhelpful graphics / documents. - Unclear fees in payment / For a year, I had my pay directly sent to Wise to avoid exorbitant transfer fees. A month ago, my pay was suddenly short about $30. Wise clearly states any/all fees they take, and the HR Management was incredibly unkind & unhelpful, essentially insisting it was my fault. It took days of back and forth for them to check with their payroll dept to make certain I HAD been paid the correct amount.

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