Vantaggi
They pay is okay, but all other DSPs offer the same pay.
Svantaggi
As a dispatcher you are able to see true colors of a company.
They look at their drivers as pawns and not people. They will hire them full time knowing those drivers will likely only get 10-20 hours a week. They have unrealistic expectations as they tell drivers “do everything exactly right or you will not have a job” but then also say “you need to go faster or you will not have a job” They tell drivers on days where it is -25 degrees, “stop blaring your heat, your van will die a little quicker”
Owners are completely absent yet pretend they are active. You might hear from them on a weekly basis but you never see them. They claim to always “take the Highroad” but I’ve heard one of the owners tell their recruiter to not hire someone based on their age, which is illegal!! Oh and don’t ever ask about a 401k, last time someone did that, the group chat was permanently disabled. Benefits are so bad and Highroad has no interest in getting better ones.
I could go on and on, stay away from this company. There are many more DSP’s that actually appreciate and reward hard work.