It's a job. Nothing special - Recensione dipendente - Guest Service Manager presso Highgate

1,0
5 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I enjoy the people I work with. HK, Maintenance and guest services work well together.

Svantaggi

Upper management is very selfish. GM are encouraged to take weekends off and they refuse to help with coverage even in times of desperation. They high AGM with very little knowledge for the franchise and that tend to be just as lazy. Sales team, GM, and AGM tend to sit in their shared office all day everyday so the hourly sales manager logs 6-7 hours of OT every week yet they force HK, maintenance and guest services to cut their overtime which means things that keep the hotel functional get put off cause people get sent home

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5,0
15 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fast past, small team. Young leadership.

Svantaggi

Over work, no work life balance.

1,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not applicable , the company’s bad reputation is not just rumors

Svantaggi

This company has absolutely no flexibility for employee requests however you are expected to work 7 days a week , 15-18 hour days. Medical restrictions and disabilities don’t mean anything. No compromise on their part. No recognition, No compensation, No mental health support … They will burn you out, not care how their workplace tactics affect you or your work moving forward. They will then set you up to fail then use it as a reason to start the process of getting rid of you. No empathy for people. They refuse to accommodate requests for certain people but then others, no problem. Discrimination & Favoritism, I have never met a group with such evil intentions. All their claims about employees first are farthest from the truth. They only follow policies when it is convenient for them and depending on who it’s for. It’s all about who you know , not what you know Bottom line - the company is a total scam. The less you do the better. The excuses and practices for over compensating upper management is a joke.

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