Vantaggi
There are some remnants of the company the people tell me it once was, mainly in what they still do for the community - such as the work with the Caring Place foundation. Most of my direct coworkers were professional, hard working individuals. Can wear jeans with a United Way donation. There is a gym, that no one in IT really ever gets a chance to use.
Svantaggi
This review is for the IT side (HM Health Solutions) of the business which is an absolute mess. I personally, was lied to about the job I was given, and in my case it was a real bait and switch, which made me go back to my old place of employment as quick as they would let me return. As other reviewers have stated, the place is a mess of redundant processes that do nothing but add work to an already overburdened staff. Many in management refuse to make any real decisions despite staff begging for them to do something or make the decision - as a result work gets delayed. Honest communication among departments and the business/customers is non-existent and almost toxic when it does occur. The only thing you hear from the higher ups is them blaming other areas or their staff and also deciding on another useless process or reorganization (which happens every 6 months or so). This makes it hard to work with the customer's best interest in mind and creates a very low staff morale. Departments are defensive with one another and thus walls in communication are built. The few good managers or directors are so miserable that they leave along with the staff.