Great overall company, but localized management is very corrupt - Recensione dipendente - Guest Services Manager presso Hilton

4,0
1 apr 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, very reputable brand, solid customer base, good property management system and helpful IT support staff, hotels are in very busy locations

Svantaggi

Many overseas locations (my example being in China) are run completely by locals, from upper management all the way down. There needs to be better monitoring of these locations by the regional headquarters, as most of the Chinese management do not follow proper procedures or protocols of Hilton Worldwide.

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5,0
5 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Svantaggi

No Cons to mention at this time.

3,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Svantaggi

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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