Great place to work, but can be hard to move about in the company. - Recensione dipendente - Revenue Coordinator presso Hilton

3,0
14 lug 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits and paid time off, upper management appears to care about how the employees. The company is always striving for higher customer satisfaction. The company continues to grow, especially internationally. It is very normal for the company to have "random pizza day" or some other type of specialized snacks (smoothies, ice cream, or craft popsicles). The company wants you to continually improve yourself with Personal Development Plans, but it is difficult to get time to pursue those plans.

Svantaggi

Lower level management doesn't appear to care if everyone is putting for the most effort, allowing many to do the minimum to get by. Too many people have been in the same entry level positions (10-20 yrs) and still burden other departments with inquiries they should know. Can be tough to move around in the company. Only a few departments are allowed to work from home full time or on a once a week basis. It takes FOREVER to get any type of system updates, sometimes 3-5 years and vital systems/programs seem to crash regularly and IT or the systems engineers don't know why. Compensation is rather low when we can see the impact we have on revenue.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Super friendly, flexible hours, good management

Svantaggi

On your feet for hours, miscellaneous tasks at times

2,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Different services and softwares provided by Hilton are convenient to have access to.

Svantaggi

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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