MIS Help Desk - Recensione dipendente - Dipendente anonimo presso Hitachi

IT Managers keep quitting. Shameful arrogant behavior and feuding between the two men who both want the job and who openly criticize each other in front of the other employees. Office gossip was very heavy about how the IT department can't keep any employees do to how uncomfortable the feuding is and how poor the training is. The IT department is unorganized and unregulated. There is no proper tracking of computers, laptops, or other office equipment or computer accessories. User account aren't set up the right way through group policies and nobody seems to really care. No proper storage space for computers and computer equipment. Loose and improperly installed cables on the server and throughout the office and warehouse. They have over 200 employees and they don't even use a ticketing system for the IT Help Desk or enter new employees into Active Directory user groups. When a good idea is suggested or implemented, higher-ups with no tech background ignore them or change them back to old ways that are inefficient. IT department not informed of new employees ahead of time causing the new employee to show up without a workstation set up. Vacant desk are left dirty and/or trashed with all the old stuff left over from previous employees. The new employee gets a mess or they just get a desk with "nothing" on it. And, there is no organized training or reference materials for self-study.