Abilene Paradox at it's finest - Recensione dipendente - Sales Director presso Hive Streaming

Toxic culture. Bad decision making from the top all the way down is rampant in the org. Non-performers are "protected" vs performers have a tendency to "move on" or "part ways." Company continues to double revenues year over year and yet the company can't keep the Sales Executives due to the toxic culture. Too difficult to be successful when the depts that are not responsible for revenue continue to weigh in on the best strategy to grow revenue. Sales has all the responsibility and no power to influence their future. As a seller, if you don't go along with whatever is recommended by other departments, you are over-ruled, blocked and "black-balled". If you are miraculously successful despite the odds, you have to applaud everyone else that blocked the deal, for their help and explain how amazing they were and made such a valuable contribution in extending the sales cycle for months/years at a time. Completely ridiculous when trying to sell to Enterprise level accounts in the Fortune 500. Support employees are frequently too busy to attend to customers due to..who knows what...and then when this behavior is escalated to manager, every excuse in the book is offered as to why that employee has to stay. Seems like a cultural difference between Swedes and Americans, but sets a horrible example and practically impossible to offer great customer service. Only way to keep customers happy is to discount to the extreme rather than actually providing GREAT customer service. After 14 years in business...this organization is stagnant. No real growth without an insane workload and a ton on pressure to make up for all the non-performers.