Worst Company Ever - Recensione dipendente - Customer Support Specialist presso Hive Technologies

1,0
6 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- there are no vantages

Svantaggi

- everything - managers in customer support are a bunch of incompetent idiots - unpaid extra-hours are almost mandatory - they force you to work in a warehouse during peak periods like blackfriday week - most toxic environment ever

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Risposta di Hive Technologies
1y
Hi there, Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time at Hive didn’t reflect the environment we work hard to build. At Hive, we aim to create a culture based on respect, transparency, and ownership. If that didn’t come through during your experience, that’s something we take seriously and want to learn from. You mentioned the intensity of Black Week and the warehouse shift expectations. We completely understand how demanding that period can be. And while it’s challenging, it’s also something we speak about openly during the interview process to manage expectations. Fulfillment is at the heart of our business—stepping into a warehouse shift during peak times is about staying close to our core service, and supporting each other as one team when it matters most. We also hear your frustration about team communication and feedback culture. Everyone should feel safe and respected when raising concerns. We appreciate the feedback, it’s also a helpful reminder of where we still have work to do. Wishing you all the best in your next chapter. Kind regards, Hive People Team

Esplora altre recensioni su Hive Technologies

4,0
25 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work. Collaborative environment

Svantaggi

Salary is lower than industry

1,0
21 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- An interesting problem space and genuinely complex problems to solve - Some nice colleagues; genuinely friendly, helpful and kind - The rooftop in the office building is great - 10/10

Svantaggi

- A psychologically damaging culture: this is an environment with no psychological safety. Micromanagement is a problem across multiple teams and openly acknowledged as a leadership style. It's justified as necessary. When I raised the micromanagement problem, I was gaslit. If you try to state a boundary, good luck. It will be ignored and/or you'll be spoken of disparagingly. - Hive is a hustle culture: people work long hours without compensation. You're expected to 'grind' and do more, even working through your lunch break on a consistent basis. Meetings are regularly scheduled past 5-6pm. - Hire and fire environment: people live in fear of whether they'll pass probation. This goes across MULTIPLE teams, which means this is a company culture issue, not just specific departments. - Hive has had multiple rounds of layoffs since 2023 but won't tell you this when you join. Even if you've been there for years, you could be let go. - Leadership is a boys club. Multiple women in senior leadership have left quickly or been let go. Women leaders who join do not seem to last long. - Company strategy is unclear and keeps changing. This is an issue because it results in whiplash for people, unclarity about roles and has eventually led to layoffs. - Much of senior leadership do not have leadership experience outside of Hive, which shows in how they operate, handle problems and relate to employees with experience. - As other reviews have noted, over Black Friday and early December there is a vacation freeze. So you cannot book any holiday at all. Additionally, HQ employees are made to work two shifts in the warehouse (picking items, packing parcels etc) during this time, this is mandatory.

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