HomeX Review - Recensione dipendente - Customer Service Specialist I presso HomeX

5,0
6 gen 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company is extremely progressive and employee friendly.

Svantaggi

The position is a bit boring and if you're uncomfortable dealing with varying types of customers, it can be mentally exhausting.

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5,0
15 apr 2024
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This has been one of the most fun and rewarding positions I have ever had in my career.

Svantaggi

DEI is not the greatest in the field operations.

1,0
5 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you like a non traditional Monday to Friday schedule, this is the only pro to this job.

Svantaggi

Low paying wage-$20/hr They offer incentives, but make it VERY hard to obtain them. VERY high volume call center, 70-100 calls a day! Rude and entitled customers you have to deal with! Management changes their minds on call taking procedures all the time! You get use to doing something, then the procedure is switched up randomly. They LOVE to micromanage their agents. They write you up for anything without giving warnings beforehand that you're on the brink. No appreciation for their CSR'S at all! No lunches or anything to build/keep morale in the call center.

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