My Hopper Experience - Recensione dipendente - Air Ticketing presso Hopper

4,0
9 mar 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Good salary and benefits - Very lenient when it comes to time-offs - 8-hour shifts - Permanent work from home - Fast growth

Svantaggi

- A lot of agents have substandard work ethics and critical-thinking skills - Dealing with coworkers is exponentially more stressful than the job itself - Constantly-changing workflows - Customer-obsession is their goal while agents' work quality is bare minimum

Esplora altre recensioni su Hopper

5,0
9 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive pay and team structure is good.

Svantaggi

Little overwhelming and not great futuristic thinking interm's of data

2,0
12 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

pay, remote, some good/smart people in pockets

Svantaggi

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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