Don't bother with this company unless your desperate! - Recensione dipendente - Customer Service Agent presso Hopper

1,0
11 feb 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of time off- got on great with team mates

Svantaggi

Micro management at its finest- people get fired for no reason reason and get let go off without any notice whatsoever!!! 80+ agents got laid off in one day!!! In humane behavior in this day and age and knowing we are in a recession and times are hard for everyone!

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5,0
9 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive pay and team structure is good.

Svantaggi

Little overwhelming and not great futuristic thinking interm's of data

2,0
12 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

pay, remote, some good/smart people in pockets

Svantaggi

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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