Exciting environment but resistant to change - Recensione dipendente - Associate Product Manager presso Hospital for Special Surgery

Great organization, awesome team to work for, and the hours are good, hybrid schedules for some positions, learning and growing, management is good with listening and advising

The organization went thru a transition and it is continuing to transition into a POD system utilizing call center technology which makes its stressful some times to keep up with all the changes happening.

Patients arent usually as sick as they are in other hospitals, they try to be transparent about decision making, lots of communication from C suite execs disseminated throughout hospital. You meet cool people, patients are usually high class, and you get to watch people get better and go home.

The overall vibe of the hospital on the ground is that we dont have money (even though they do), and they would prefer to keep things status quo. The CEO i think is a visionary trying to change things, but there are so many people who just lack a growth mentality. They love to talk about being the #1 ortho hospital, but things here are honestly quite ghetto in comparison to other hospitals. It has a mom and pop feel about it wrapped up stylized branding. As far as surgery goes, most of the surgeons are excellent, but as a nurse here, it feels more bleak than it needs to. The hospital needs to focus on building a healthy culture from the ground up, but they are focused on finances above all.