LodgOps Dept-Dallas, incompetent team leads, supervisors who are promoted with no experience. Bad mgmt. - Recensione dipendente - Lodging Support Services Agent presso Hotels.com

1,0
16 ott 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

$14.00 PER hour with a temp agency.

Svantaggi

$8.00-$12.00 per hour for direct-hire. Promotion based on favoritism. Employees who no-show/no-call are always good employees as long as they BROWN-NOSE shamelessly to all team leads & supervisors. Your faithful moral ethnics mean absolutely nothing here. The call center is crawling with ghetto agents, ghetto supervisors, ghetto team leads. No one cares because QA does not exist. Customers consistantly receive unbelieveably bad service and get hung up on because agents & mgmt knows QA is nonexistent. This job may be okay as long as you kiss everyone's butt regardless of how you are treated, regardless of how hard you work, and without recognition and/or reward. DEAD END JOB. There are some people who have been working 5+ years in the same dept without recognition nor promotion, and a ridiculous pay raise. But most ghetto folks will accept their fate there because they do not know any better. Until management decides to fire the whole call center for the umpteenth time. DON'T WASTE YOUR TIME HERE SERIOUSLY.

Esplora altre recensioni su Hotels.com

5,0
6 giu 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great leadership Great people Growth opportunities Clear communication and strategy Teams work towards same goals

Svantaggi

Nothing that i noticed during my time

5,0
3 mar 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work Great team but to be continued on that note

Svantaggi

Not able to voice out anonymously etc Having a heart hurts working here

Vedi recensioni per: Utile|Valutazione|Data|Tutto