Love my team but this school has huge systemic and administrative issues. - Recensione dipendente - Academic Advisor presso Howard University

If my team has do anything involving larger university offices like the Registrar, Bursar, Enrollment Management, or Financial Aid, nothing gets done or things are very poorly communicated. Policies are outdated unclear and inconsistent or simply not communicated effectively. No one knows what is going on it's like the left hand doesn't know what the right hand is doing. It's ridiculous. It negatively impacts our students and lower level student support services or advising teams are left to clean up messes created by leadership in these offices! No accountability whatsoever. It is ridiculous what these students and parents have to face at times! Love to support HU and the history, but honestly it has been a disappointing experience to see this much dysfunction at the leadership level. Not to mention enrolling higher and higher numbers of students without investing in staff, hiring staff in offices that desperately need it and improving the experience for students overall.