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      Camaraderie - Recensione dipendente - Customer Support Specialist presso HubSpot

      3,0
      8 dic 2023
      Customer support specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      During the time I worked for HubSpot, there was still a startup environment feel to it (lots of “opportunities” to move around, try out projects, fun & creative perks, and a seemingly progressive and fun office culture stacked with outings, celebrations, etc.). It’s shifted to a more corporate structure in recent years, but I ultimately left discouraged that, after readying myself with the right skills and experience internally via collaborative business-minded projects outside of my core role, I continually was rejected for new roles I interviewed for (5 different attempts).

      Svantaggi

      It’s shifted to a more corporate structure in recent years, but I ultimately left discouraged that, after readying myself with the right skills and experience internally via collaborative business-minded projects outside of my core role, I continually was rejected for new roles I interviewed for (5 different attempts).

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      Risposta di HubSpot
      2y
      Sorry to read your frustration--I'm not going to further defend because it sounds like that is a point of frustration for you, so will just note that I think we can likely do a better job of setting expectations on internal career growth that align with the macro environment. Thanks for sharing your feedback with us, Katie

      Esplora altre recensioni su HubSpot

      5,0
      30 apr 2026
      Account executive
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      HubSpot is a great product especially with all the addons

      Svantaggi

      Need better training into each hub.

      2,0
      22 mag 2026
      Individual contributor
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

      Svantaggi

      Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

      15
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