Great company, culture, and people - Recensione dipendente - Customer Support Specialist presso HubSpot

4,0
24 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

One of the best place to have started out my career in. Intelligent peers, supportive managers, and great company culture.

Svantaggi

Role can be demanding, and daily KPIs were very high.

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Risposta di HubSpot
9mo
Thanks for taking the time to leave a review. We’re so glad to hear that you found HubSpot a great place to start your career, with supportive managers and peers. We also appreciate your feedback on the demanding aspects of the role and the pace of work. We know we set ambitious goals to support our customers, and thank you for the impact you made during your time here. The best of luck in your next chapter! – The Customer Support Leadership Team

Esplora altre recensioni su HubSpot

5,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

HubSpot is a great product especially with all the addons

Svantaggi

Need better training into each hub.

2,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Svantaggi

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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