Stated Values Doesn't Meet Reality" - Recensione dipendente - Provider Relations presso Humana

-Too many hands in the pot. No clear lines of responsibility allows all associates to shirk responsibility, leaving customers with the bill. -Poor communication and territorial battles between departments. -Unprofessional conduct. VP's openly discuss their right wing politics and religion in public, often using vulgar, offensive, racist, sexist, homophobic language. -Employee training...you're on your own. -Terrible Health Insurance coverage. -Good Ole Boy system. Management positions go to those with highest level of incompetence. -IT stuck in the last century. Duplication of databases means duplication of work..designed to build independent department kingdoms. -Sales goals unrealistic. -Nearly impossible for customers to resolve billing issues resulting in high member turnover.