Trapped in a Cubicle - Recensione dipendente - Customer Care Associate presso Humana

2,0
26 mag 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice co-workers, decent pay for a call center. They call off work in inpassable snowstorms. The downtown location is on a bus route.

Svantaggi

Most front line supervisors are late 20's or early 30's and seem to lack "emotional intellegence". When the company has a bad year, those who are fired are not "supervisor favorites or peers". If you an older male you are at a disadvantage. Feedback is poor. If they put you on a 'training for improvement' plan you will not get feedback to improve, they are just giving you rope, until they have enough to fire you. You can earn a decent amount of vacation, but using it without three months notice, or in chunks that include a Monday or a Friday is a problem.

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5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of flexibility, good team culture

Svantaggi

Long hours, sometimes lack of training

3,0
14 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting work, decent benefits, ability to work from home

Svantaggi

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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