Tread Lightly here - Recensione dipendente - Customer Service Representative (CSR) presso Humana

3,0
16 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home. Decent pay

Svantaggi

Different supervisors every 6 months, drains mental health, sups rarely take escalated calls and to top it off they don’t not have an escalated customer policy, even if the member is being racist, misogynistic or cruising , you are NOT allowed to disconnect or it can be automated termination which they call violation of a critical offense

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5,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Making all the right moves to be a leader in 21st century health care.

Svantaggi

Legacy technology and corporate structures still create friction, but improving.

3,0
14 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting work, decent benefits, ability to work from home

Svantaggi

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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