Run, don't walk - away from this company - Recensione dipendente - Customer Care Advocate presso Humana

2,0
19 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Co-workers are helpful/friendly/kind, Pay increases with each tier increase. Will work with you if you have a personal emergency to attend to during work hours, letting you have makeup hours.

Svantaggi

Every customer survey MUST be a perfect 10 otherwise they want to know why not and will bring you into a group voice chat with several other supervisors to go over it in detail. Long wait times for assistance in main chats even if you show you've attempted to find the answer yourself.

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5,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Making all the right moves to be a leader in 21st century health care.

Svantaggi

Legacy technology and corporate structures still create friction, but improving.

3,0
14 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting work, decent benefits, ability to work from home

Svantaggi

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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