They are trying - Recensione dipendente - Customer Care presso Humane Rescue Alliance

- Redevelopment of entire organization - Opportunities for growth - Unique skills that will serve you across the animal welfare/veterinary space

- Gaslighting by leadership - Inefficiencies in process - Unconscious Bias

Obviously a great mission to rescue and support pets. The training, veterinary, and behavior teams are knoweldgable, care, and work super hard for far too little.

While I was there I had three different job descriptions in four months, and not one of the changes was every discussed with me, just handed over to me in a document in an email. Documents and direction were clearly outlined regarding duties, reporting, etc and then spontaneously changed because management didn't want to adhere to it. I was completely afraid to complain about management or ask for support in terms of management not providing tools. I saw a manager literally yell at multiple individuals and made me feel very unsafe in the office with them. IT was rude and acted childish, refusing to communicate properly. They disparaged people in New Jersey and than wondered why the branch there didn't want to collaborate with them. On the kennel side of things, animal care staff wasn't valued and dogs were not properly walked/runs cleaned. Volunteers were bearing the burden of what people should be properly paid to do. Some people just can randomly take time off to work from home, while others are aggressively threatened to work in an office even though there job is not connected to needs there. I feel dumb not looking at the glassdoor reviews before I accepted this job. Bad choice.