Not for me - Recensione dipendente - Guest Service Representative Work From Home presso Hyatt

2,0
21 feb 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

12 free comp rooms a year (if available) Good PTO, and great co-workers!

Svantaggi

Mandatory over time (might be a positive to some) never having the opportunity to have full weekends off. Poor equipment, and lots and lots of tech issues! If you are down due to their system you are paid half your wage and sometimes you might be down for days as they try to figure out what the problem is. Management...This is the main reason I left, they moved teams around I drew the short stick. Many people from my team have left, and most not speak up, but every one of the left because of the management. ONE Team managers could care less, the only time I ever spoke with either manager was when I had a problem, the never coached me, or even took the time to know who I was. One of the managers (the guy who's name starts with a J) was horrible to you if you had a tech issue, he always made us feel like we were making it up. The leads were ok, the one I had was dry and boring and basically told me what I needed to do to keep from getting let go. Anyone who's been in management knows that some positive feedback is always appreciated by their employees.

Esplora altre recensioni su Hyatt

5,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

hyatt employee benefits with discounted rooms worldwide

Svantaggi

nothing really! I love it here

4,0
19 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fair pay, decent PTO, can be a very flexible work environment if you have a caring leader. Hospitality is a fun industry that tends to attract interesting people--ability to travel and work with diverse cultures is great.

Svantaggi

Constant reorganization/restructuring post-COVID, and growth that outpaced scalable infrastructure. Some long-time employees very set in their ways, can be hard to make meaningful impacts on ways of working even when the org has changed on paper.

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