Two tours totaling 14 years - leaving again - Recensione dipendente - Sales Specialist presso IBM

2,0
16 apr 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This is a great company for one to start their career, but don't make the mistake on hanging out too long. IBM is a sales organization, which just happens to be in technology. It used to be run by sales people with an ethos of work hard, play hard. But that's been gone for a decade +. The bean counters have taken over the top offices and have slowly taken away all the things that made this company fun to be a part of. If you're on commission, expect a 1% salary increase about once every 3 years, so negotiate well on your way in the door. My recommendation for anyone starting here is to learn all you can in 2-3 years, then leave and go to a competitor - you'll see the same business from another angle and become a very well rounded IT professional.

Svantaggi

Like any sales organization, whatever you achieved in the past, is the past, and there is a new quarter ahead. If you're hitting your quota early, they will increase it and say that you'll appreciate the challenge. There is management by intimidation, but retribution seems rare. The last few months have been a particularly heartbreaking time - 4 rounds of layoffs in the last 6 months, because the share price is much more important than the people who've made this company great for our customers. Commission statements are delivered via random number generator, where it's nearly impossible to determine if you're getting paid on your accounts, or those of someone else. If you have a commission dispute, IBM outsourced that aspect of the business to South America years ago, and they have little time, or sympathy to help resolve money issues for people whom they feel are paid too much. Tuition reimbursement is a thing of the past - better to hire from outside than foster organic development. At conferences when the company hosts a party, they'll let in the customers, but not the IBMers who brought the customers. Sometimes a little awkward. With regards to compensation IBM consistently pays at the low end of the scale. And the benefits get more expensive and cover less each year.

Esplora altre recensioni su IBM

5,0
15 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great empowerment policies, resources to skill up, work life balance

Svantaggi

None that I can think of

4,0
26 ago 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Svantaggi

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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Risposta di IBM
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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